A 99.9% Server Uptime
The major advantage of setting up your own website hosting system is that you don’t have to worry about compatibility issues – you design a special set of software apps in such a way as to work with a defined set of hardware elements. The end result is something a lot more solid and reliable, because there are much less potential chances of failure. We’ve built our cloud hosting system atop time–tested hardware parts as well as a seriously tweaked version of Security–Enhanced Linux so as to create an incredibly riskless home for your personal sites.
That’s why, with each of our Linux website hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on premium–quality hardware elements provided by Juniper. Moreover, on every single router, we’ve installed a firewall with an elaborate algorithm to successfully filter out all shady requests.
Hence, in all our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re disappointed with our hosting services, or if you consider them insufficient, or if you decide that you should use a Linux VPS web hosting rather than a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even when you close your web hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you’re aware of how irritating this can be, especially if your site is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here and they will get back to you in less than an hour. And the best thing is that their average response time is under twenty minutes!