A one hour Inquiry Answer Guarantee
Our group of techs will try their best to answer to your service needs within approximately 1 hour. If, however, the difficulty you have stumbled upon calls for aid from our Administrators’ =Dept,= we are going to address the ticket to the administrator on shift and will post a note to notify you.
Qualified Customer Assistance Service
Our customer help and support Department will be on duty for you 24/7 to to reply to all assistance inquiry tickets that you send. We offer tech help and support for all packages that are pre–installed on your machine. These include our custom created Web Control Panel, the selected Operating System and also the server admin panel (with regards to the VPS type).
An Informative Help Section
Each section of the Web Control Panel that is offered with no charge with your VPS includes a built–in articles base. You’ll find a variety of comprehensive how–to posts and a collection of step by step video guides that display all the general web site management tasks. You can find them by clicking on the Help or Video control keys in the right corner of each Control Panel section.