Phone Support in Website Hosting
We know that having the option to consult with a live agent is rather important, that's why we have three support lines around the globe (Australia, USA and UK) and you are able to get in touch with us on the phone for fourteen hours a day. In case you consider obtaining one of our Linux website hosting, for instance, you can give us a call and find out more about our services prior to ordering to make sure that we meet all the system requirements for your web sites. After the purchase, you can get in touch with us about all the sales or billing difficulties you may experience, or get any type of general or basic tech information you need. We've tried to find the perfect balance between phone and ticket support, so for solely technical issues you'll have to use the ticketing system, which will make it easier to follow the communication together with any new developments in the resolution of the issue.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hrs a day as part of the support services for each and every semi-dedicated server package that we provide. Since some issues are more difficult and time-consuming, you will have to open a ticket in case you come across such a problem, still for all billing, general or small-scale tech issues you can always give us a call and we'll assist you without delay to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you're able to find out if you can host your internet sites on our high-tech cloud platform or you are able to receive any other general information about our semi-dedicated solutions. We now have local phone numbers in the USA, the United Kingdom and Australia as well as a worldwide number, therefore you're able to call the one that is nearer to where you live.