Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section incorporated into your Web Control Panel features a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you may possibly have, they are compiled by our support team of knowledgeable technicians.

  • Top quality support service

  • Educational Videos

  • We have prepared a collection of educational video tutorials that visually show how to settle a common issue connected with your Linux website hosting account. You can find the instructional video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 help desk service and include a 60–minute response guarantee. Our qualified technical support engineers will be online for you 24/7 and will sort out any problem that you may stumble upon within maximum 1 hour after the technical support ticket submission. In most cases, a reply will be provided to you within twenty minutes.