Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Our group of techs will try their best to answer to your service needs within approximately 1 hour. If, however, the difficulty you have stumbled upon calls for aid from our Administrators’ =Dept,= we are going to address the ticket to the administrator on shift and will post a note to notify you.

  • Top quality support service

  • Qualified Customer Assistance Service

  • Our customer help and support Department will be on duty for you 24/7 to to reply to all assistance inquiry tickets that you send. We offer tech help and support for all packages that are pre–installed on your machine. These include our custom created Web Control Panel, the selected Operating System and also the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Control Panel that is offered with no charge with your VPS includes a built–in articles base. You’ll find a variety of comprehensive how–to posts and a collection of step by step video guides that display all the general web site management tasks. You can find them by clicking on the Help or Video control keys in the right corner of each Control Panel section.