Website Migration

A: The website migration service provided by SuntechSpace is completely free of cost and consists of transferring all your web files, databases and e–mails from your current web hosting provider to your brand–new web hosting account with us. We will also edit all the configuration settings needed for your websites to be fully functional on our advanced cloud hosting platform.Our techs are fully capable of transferring any type of web site. With years of experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom web app with a lot of custom libraries is as elementary as transferring a simple WordPress blog.

A: There are a lot of factors to take into account – the overall amount of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Nonetheless, we do try to implement all website migrations within a 48–hour time window. Smaller web sites are migrated faster – usually in less than 24 hours.

A: We do not request any sensitive info. We will need, though, the login info for your current web hosting account as well as the name of the web site that you’d like to move.

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We are focused on safeguarding the security of the private data gathered from the clients. To achieve that, we employ technical safety measures so as to avoid the loss, the misapplication, the alteration or the unauthorized leak of the private details under our control. The safety measures include, but are not limited to: physical, digital and managerial procedures to safeguard and secure the information that we receive online. When we request customers to submit financial information (for example, a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the transfer is finished, we’ll ensure that everything is functioning properly and that the integrity of your data is not affected before informing you that the transfer is complete. Then we will instruct you how to transfer the domain to your hosting account with us and how to edit the DNS records.

A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We will never contact them in any way.

A: Yep. We support all traditional Linux–based web hosting platforms. We don’t support Windows–powered hosting platforms, since we don’t provide Windows hosting services ourselves.In addition, we don’t support proprietary site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.